Western Canada (British Columbia, Alberta, Manitoba & Saskatchewan)

Flat Rate: $17
Free Shipping at $150+

Rest of Canada

Flat Rate: $25.50
Free Shipping at $150+

Canada Post’s own website states that they allow cannabis deliveries, regardless of origin.

The exception would be if the odor-proof seal was damaged by their handlers, or if the sender didn’t offer the necessary discretion. You can refer to Canada Post’s guidelines here.

We make sure our packages are 100% anonymous, discreet, and comply with all shipping requirements when they leave our warehouse.

While it’s rare that a package will get damaged, lost or stolen during shipment, please let us know immediately so we can locate and/or replace your order for you as quick as possible.

Your package will be shipped in the most discreet, generic, vacuum-sealed packaging you can imagine. This precaution maintains your privacy and contains no indicator of your package’s contents.

Absolutely! Every order we send out will have a tracking number to it.

If you do not receive one with the email you provided, please make sure to double check your junk/spam folder because at times, some of our emails may get lost there.  If that is the case, remember to drag that email to your inbox so there are no future delays or hiccups.

If for any other reason, please contact us by phone at (778) 302-0269 or use our live chat feature and talk to a representative.

If you purchased your order with Credit Cards, your order would be processed immediately when your funds clear and that order will be sent to our warehouse an placed in an order queue to get packaged and shipped.

If you purchased your order with Interact eTransfer, your order would be processed within 24 hours. Once our account department has received the funds and confirmed the correct order number, that order will be sent to our warehouse an placed in an order queue to get packaged and shipped.

If you miss the 11 am PST cut-off period:

1. Orders made before 11 am (pst) from Monday to Friday will be packaged and shipped out the same day.

2. Orders made after 11 am from Monday to Friday will be packaged and shipped out the next business day.

3. Orders made on weekends and holidays will be packaged and shipped the next business day.

Please note:

• Some e-transfers may take up to 45 minutes to get to us depending on which bank it has been sent from.

• We will try our best to process any orders that we get after 11 am that day, and there is a decent chance that we will. However, we cannot guarantee it.

  • Message us through live chat if you’d like to find out.

• Both our couriers, Canada Post and Purolator, do not work on the weekends and on Canadian Holidays.

If your package is late or hasn’t arrived yet, there’s no need to worry.

These are the steps you should take:

1. Do not contact the couriers directly. Let us do that for you, we have more experience dealing with our couriers, we will know what to say to them.
2. Contact us first!
   1. via live chat, call us @ (778) 302-0269 or email us at [email protected] and we’ll follow up with the courier we used for your order to track down your package.
3. We will ask our courier to open an investigation to see what happened to your package, this may take around 5 business days to complete the search process.

There are multiple possibilities why reasons why your package may not have arrived, the most common are:

1. Courier delay
2. Incorrect address on shipping label
3. The courier has delivered the package to the wrong address, even though the address on the shipping label is correct
4. Theft, either from the courier or stolen from your mailbox/porch
5. Confiscated by our couriers (very rare)

No matter what the case, please let us know and we will reimburse and send out a replacement order once we find out what happened to the original.

If the missing order is due to theft from your mailbox/porch. We will replace the order the first time it happens and help figure out how we can keep your packages safer but any orders stolen afterwards, we might not reimburse.